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Credits & Billing

Understanding the credit system

In this section:

Credit SystemInvoices & Payments

Credit System

How credits work

  • How do I purchase credits?
  • What are credits and how do they work?
  • How do I manage my billing details?
  • How do I check my credit balance?
  • Do credits expire?
  • What is the credit refund policy?
  • Are there discounts for buying credits in bulk?
  • What are the different subscription plans?
  • What should I do if my payment fails?
  • Why do some RFQs show "Invited - Free" instead of a credit cost?

Invoices & Payments

  • How do I view my invoices?
  • Why do I need to fill in billing details?
  • What payment methods are accepted?
  • Can I get a refund for unused credits?
  • What is the difference between subscriptions and credit packs?

Tips for Credits & Billing

  • Browse all questions in this section to get a complete understanding
  • Use the search bar to find specific topics quickly
  • Can't find what you need? Contact our support team for personalized help